Unbelievable how a bit of sharp criticism can change things even when the criticism isn’t believed! I recently pointed out to a horse owner that his farrier was doing a very bad job of looking after the horse’s hoofs – and explained exactly why. The upshot was an owner that told me I was talking nonsense and a farrier who defended himself by bluff and a CV that was intended to impress.
By chance, I visited my horse owner contact again this week and noticed that the farrier had been recently; and, surprise, surprise, the work carried out was of a considerably higher standard than what I had seen in previous months. Not ideal, but enough of my criticism had been taken to heart to be noticeable!
And they say I talk rubbish… 😉